Frequently asked questions

are you licensed and insured?

Yes we are, and we can provide a certificate if requested!

I AM HAVING AN OUTDOOR EVENT, WILL MY BALLOONS LAST?

We’re going to be honest here… balloons do not do well in the Florida heat. Although we use the highest quality balloons on the market, none of them are immune to the Florida sun. Having said that, we highly suggest against balloon installs in direct sunlight, so if you’re planning an outdoor event it’s best that we install in shaded areas only.

DO YOU REQUIRE A DEPOSIT TO BOOK?

We require a 50% non-refundable deposit to secure your date. The remaining 50% is due 2 weeks before your event.

I don't see the item I want on your page. Can you make me something custom?

YES! We take all sorts of custom orders and if you can dream it, we can create it 😁

IF I PROVIDE BALLOONS, CAN YOU INSTALL THEM?

Unfortunately no, we never use client provided balloons. We know the quality of the brands we purchase and would never compromise an installation with an unknown distributer or manufacturer. We only buy balloons from trusted distributers and never purchase from Amazon, Etsy, Party City, eBay, etc.

When you pick up your rentals, do you pop the balloons?

Popping and disposing of balloons is the client’s responsibility. If you’d like our team to pop and dispose of your balloons, we can do so for a fee. This will need to be discussed prior to the event date and clearly listed on the invoice.